Understanding Student Mentoring Using the College Student Mentoring Scale (CSMS) Survey

Dr. Gloria Crisp is a Professor of Adult and Higher Education. Her scholarship seeks to identify practices and policies that can reduce inequities in transfer and college outcomes for students who attend community colleges and broadly accessible bachelor’s granting institutions. She developed a mentoring framework and scale that explains how undergraduate students experience and receive various forms of formal and informal mentoring support. Gloria is committed to conducting research that supports and uplifts Latinx students and other students who attend accessible institutions. Her survey instrument, the College Student Mentoring Scale (CSMS), ​is currently being used at institutions around world to evaluate the effectiveness of mentoring relationships.

Gloria has published over 60 articles, book chapters, and policy reports and her research has been cited over 10,000 times. Gloria’s scholarship has been published in leading education journals including The American Educational Research Journal, The Journal of Higher Education, Review of Educational Research, Teachers College Record, Research in Higher Education, The Review of Higher Education, and The Journal of College Student Development. Her research has been supported by The National Science Foundation (NSF), The Association for Institutional Research (AIR), and The Hispanic Association of Colleges and Universities (HACU).​​ Her book, Unlocking Opportunity through Broadly Accessible Institutions (co-edited with Kevin McClure and Cecilia Orphan) was published in 2022.

Gloria has been a faculty member at community colleges and bachelor’s granting universities for nearly 25 years. She has also held several administrative roles including Associate Vice Provost for Faculty Affairs, Acting Associate Dean of Academic Affairs, and Chair of Adult and Higher Education. She served as Editor-in-Chief of New Directions for Institutional Research ​from 2013-2018 and Associate Editor of The Review of Higher Education from 2009-2015. Gloria was President of the Council for the Study of Community Colleges (CSCC) from 2022-23. She served as chair for CAHEP’s Early Career Faculty Workshop (2018-20) and the Professional Development Committee (2020-23) for the Association for the Study of Higher Education. In 2020, Gloria received the Mentoring Award from ASHE.